Cancellation Policy

MYGLOW PILATES Cancellation Policy

At MYGLOW PILATES, we are dedicated to providing an excellent experience for all our clients. To ensure smooth scheduling and accommodate all members effectively, we have established the following cancellation policy:

  1. Cancellation Notice: Clients must provide at least 24 hours’ notice for any cancellations or rescheduling of appointments or classes. This allows us to offer your reserved spot to other clients and ensures that our instructors can plan accordingly.

  2. No Refunds: All payments for classes and memberships are non-refundable. If you are unable to attend a scheduled session and do not provide the required 24-hour notice, the session will be considered forfeited, and no refunds or credits will be issued.

  3. Late Cancellations: Cancellations made less than 24 hours before the scheduled class will incur a penalty equivalent to the full price of the session, which will be deducted from any package or membership credits.

  4. No-Shows: Clients who fail to attend a scheduled class without prior notice will be charged the full fee for that session.

  5. Membership Policy: Clients with memberships will have their session deducted from their account balance in the event of a late cancellation or no-show, as described above.

  6. Extenuating Circumstances: We understand that unforeseen circumstances can arise. If you experience an emergency or illness, please contact us directly, and we will do our best to accommodate you on a case-by-case basis.

Thank you for your understanding and cooperation regarding our cancellation policy. If you have any questions or need clarification, please feel free to reach out to our team. We look forward to seeing you in the studio and helping you glow and grow!